Professional skillset
Entrepreneurial Mindset
Highly Technical Background
Teamwork & Collaboration
Customer Driven Mindset
Resume
Experience
2024
CEO / Head of Product
Safer
Achievements
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Spearheading the development of an AI-powered mobile navigation app, taking it from concept to launch, and earned recognition from Microsoft for its potential to impact millions of urban users.
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Leading a cross-functional team of 5 Software Engineers and Data Scientists using Agile methodologies to optimize product features, improving user engagement and satisfaction.
Responsibilities
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Conducted 100+ voice-of-customer interviews to gather actionable insights, driving the development of a B2C AI product tailored to real user needs.
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Utilized customer feedback to identify pain points, ensuring a user-centric design and enhancing overall experience.
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Led the development of a Minimum Viable Product (MVP), incorporating critical features to address customer needs and drive early adoption.
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Designed mock-up using UI/UX best practices to ensure seamless and intuitive user interfaces.
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Created and executed an AI-driven product roadmap, introducing innovative features such as route safety prioritization and real-time location sharing.
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Prioritized requirements to focus on high-impact initiatives, ensuring a successful product launch.
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Developed comprehensive user stories and translated them into technical requirements, guiding engineers to build AI-driven route suggestions tailored to urban safety preferences.
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Defined and tracked KPIs, implementing tracking systems to monitor app usage, user engagement, churn rate, and user preferences for route selection.
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Designed and executed a go-to-market (GTM) strategy, leveraging organic, word-of-mouth marketing to rapidly drive adoption within city user bases.
Jan 2023- Nov 2024
Technical Product Associate
Wayfair
Boston, MA
Achievements
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Optimized the customer search experience, directly contributing to a $2.8M increase in revenue.
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Collaborated with a cross-functional team of 15 (design, product and engineering) to drive a 12% increase in website satisfaction ratings.
Responsibilities
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Led B2C project initiatives by writing user stories and translating them into actionable technical requirements.
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Conducted 40+ voice-of-customer interviews to gather insights, improving the search experience for B2C consumers.
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Partnered with cross-functional teams to define and execute a product roadmap, launching new features that directly improved customer satisfaction.
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Managed a team of 10 engineers, leading daily stand-ups, grooming tickets, and maintaining the product backlog to ensure timely and efficient Agile delivery.
Feb 2022 - Sep 2022
Software Engineer
Duck Creek Technologies
Boston, MA
Achievements
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Led a productivity enhancement product, streamlining engineering workflows and reducing wasted time by 4 hours weekly.
Responsibilities
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Optimized database management systems using SQL, enabling faster client response times and enhancing critical insurance operations.
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Collaborated with stakeholders to prioritize features, resulting in a project that streamlined workflows and saved engineers valuable time.
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Identified a problem with uploading code and worked with engineers to solve user pain points through the use of cutting-edge technology.
Feb 2022 - Sep 2022
Software Engineer in Automation Co-op
Wellframe
Achievements
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Automated manual testing processes, achieving a 95% reduction in testing errors and significantly improving development efficiency.
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Designed and executed A/B testing strategies to evaluate design choices, resulting in a 27% enhancement in mobile app usability and engagement.
Responsibilities
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Developed code in Java and mastered a new technical framework to efficiently manage and execute tests.
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Led a team of 4 interns using Agile methodology by facilitating stand-ups, creating detailed technical tickets, and effectively guiding the team without formal authority.
Jan 2021 - Sep 2021
Back-end Developer Co-op
Wellframe
Achievements
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Engineered and optimized APIs for ad management, driving a 20% increase in user interaction through improved ad targeting.
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Increased engagement from inactive users by 35% through personalized outreach strategies.
Responsibilities
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Worked cross-functionally with design and product teams to deliver an enhanced in-app notification system.
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Translated user stories from nurses seeking flexible shift opportunities into detailed technical requirements.
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Coded in PHP and SQL to manage the various codebases and databases.
Dec 2016 - Jun 2017
Founding Product Manager Intern
City Cottage
Achievements
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Spearheaded a successful product launch, facilitating access to education for 50+ students in Kenya.
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Led a team of 3 engineers to develop a functional minimum viable product (MVP), enabling class playback and securing donation processing.
Responsibilities
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Conducted 20+ voice-of-customer interviews with students in 3rd world countries, gathering insights to shape a user-centric education website.
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Collaborated with stakeholders to prioritize requirements, ensuring the delivery of a product that aligned with business goals.
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Defined KPIs and product metrics to measure platform success, optimizing features for user engagement and retention.
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Designed and implemented the website using HTML/CSS, creating an intuitive and accessible user experience.
Education
2017-2021
Northeastern University
Bachelor of Science in Computer Science and Business; Concentration in Finance
Boston, MA